10 Dos and Don’ts for Brands on Twitter

Via Scoop.itTransmedia Thought Leadership

The rules for brands on Twitter are different from personal accounts.  **This series is supported by the Social Influence System and WE twendz™ pro, presented by Waggener Edstrom Worldwide. To learn more visit Waggeneredstrom.com/nozombies.   When it comes to Twitter and brands, consumers who are also Twitter users have plenty to say on the subject. We’ve interviewed a few folks, analyzed a couple of streams, and come up with ten common, recurring requests and complaints from users who’ve engaged with brands on Twitter.   As it turns out, the rules they expect brands to follow are distinct from the code they expect “normal” users to follow.   Check out these dicta and caveats, and let us know your experiences and best practices in the comments.
Via mashable.com

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